Connect Fife commenced in July 2022 to reduce repeat homelessness through digital inclusion. Within our first year, we ended digital poverty in our homeless accommodation, by providing both the tools (a device and internet access) and support to improve digital skills, to 58 residents per night.

In January 2023 we launched our homeless prevention initiative, by placing Connect Fife in the community, we could support people before digital became a factor in their homelessness. Whether it was knowledge of more affordable broadband packages, support to use an existing device, or access to a free SIM card.

Since July 2022, Connect Fife has:

• Supported over 300 people to get connected with a device, SIM card or digital skills support across Fife
• Provided 78 devices to people experiencing homelessness
• Given away 250 free SIM cards
• Installed internet broadband into 11 Community Houses
• Provided the tools so 3 people gained employment
• Increased engagement between people and support services
• Over 500 hours of 1-2-1 digital support

Access – Ensuring that individuals have a device and a reliable, affordable way to access the internet

Support – Every person can access a professional, trained digital champion whom can offer advice and support

Engagement – We provide opportunities for individuals to explore their hobbies and interests digitally, and provide relevance to those who are disinterested in the online world

Accessibility – That a device is suitable for any individual, and it is easy to interact with

Safety and Security – We promote good digital practices that minimises the risk of accessing the online world